Chan-Kah Resort Village - Palenque

Km 3.5 Carretera A Las Ruinas, Palenque, Mexicoshow map
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2Guests1room
Highlights
8
FabulousBased on  94 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

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Overview

Chankah Resort Village is a 4-star venue set 30 km away from Agua Azul Waterfalls.

National Park of Palenque is around 3.1 km from the property.

Welcoming guests with a casino, loungers and a swimming pool, the hotel is placed next to bars and restaurants.

Rooms

Chan-Kah Resort Village offers rooms with a rustic interior, individual climate control, an in-room safe, a private balcony, a stereo system and a telephone. Guests can make use of a shower and a hairdryer.

Eat & Drink

At the restaurant international dishes are served. The small snack bar offers billiards, a terrace and Wi-Fi.

You can start your day with a american breakfast, which costs USD 13.23 per person per night. 

Services

Aside from currency exchange, a lift and a news stand, guests can make use of 24-hour reception, porter service and shopping service.

Relax

Parents will find cribs, a game room and a pool for their children on-site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of rooms:   80.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

24-hour services

24-hour reception

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Game room

Children's play area

High chairs

Children's buffet

Cots

DVDs/ Videos for children

Board games

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Exercise gym
  • Diving
  • Canoeing
  • Pedal boating
  • Tobogganing
  • Hiking
  • Badminton
  • Basketball
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Squash
  • Aerobics

Services

  • Paid shuttle service
  • Room service
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Breakfast room
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Lunch
  • Dinner
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Microphone
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage
  • Public Bath

Room view

  • Pool view
  • River view

Room features

  • Air conditioning
  • Central heating
  • VIP room facilities
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Room toiletries

Self-catering

  • Kitchenette
  • Electric kettle

Media

  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 11 yearsExisting beddingFREEExtra bedChildren above
11 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Aluxes EcoPark & ZooAluxes EcoPark & Zoo2300 ft
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Palenque Archeological ZonePalenque Archeological Zone1.9 mi
Central Bus Station foreign busesCentral Bus Station foreign buses2.2 mi
Palenque ruinasPalenque ruinas2.0 miChiapas mexico
National Park of PalenqueNational Park of Palenque2.0 miCarretera a Palenque- Zona Archaeologica Km. 8
Cascadas de Misol-Ha Cascadas de Misol-Ha 7.2 miCarretera Ocosingo Reserva de la Biósfera Montes Azules
Misol Ha WaterfallMisol Ha Waterfall7.2 mi
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Reviews
8.0
FabulousBased on  94  reviews

Rating by category:

10.0
Location
9.5
Rooms
10.0
Service
8.0
Dining
  • 7.0
    Very good

    Nice location close to the Palenque ruines, Nice swimming pool, ecotourism,

    Few staff membres talking english

  • 8.2
    Fabulous

    The proximity to the Palenque ruins. Also, the location in the jungle was priceless.

  • 9.6
    Exclusive

    The rooms were amazing. I love the relaxing suites and private patio areas.

  • 7.0
    Very good

    Wonderful setting in the nature. Nice bungalows with veranda. Good restaurant. Excellent location to visit the Palenque ruins.

    Pool looks nice but is not good for swimmers, also water was not clean. Limited assistance from staff on organisation of private transport to city centre, ruins or airport.

  • 3.8
    Guest rating

    This hotel is close to one of the main attractions of the city: Palenque Ruins,.

    What I did not like are the beds, so hard and stiff mattress that I woke up with a bad headace and also they do not have a bugs repellents on the room.

  • 10.0
    Exclusive

    The pool is fantastic, the villas are very nice with great patios and flowers, amazing atmosphere and nature sounds. Overall it is a great place to relax and I highly recommend it.

  • 9.6
    Exclusive

    The casita we had was excellent. The pool is great. The site is well landscaped once you get away from the reception area which is rather bleak.

    The food is good but not excellent. The internet access is adequate.

  • 9.2
    Superb

    Beautiful setting, very nice and large pool.

    Internet connection could be better

  • 5.8
    Guest rating

    Pool was amazing! Grounds were really beautiful: nice gardens, pathways, trees, etc. Porch on cabin was nice and private.

    Services are grossly overpriced. E.G., charged $185 p to wash 5 articles of clothing (literally! 2 underwear, 2 t-shirts, 1 cotton skirt). Food was expensive and tasted like something you'd get on a second rate cruise ship in the 80'S. Most was not fresh, and fresh stuff was of poor quality. For example: "garden salad" consisted of iceberg lettuce, mealy tomatoes, hard avocado slices, canned mushrooms (canned!), canned hearts of palm, and slices of American Cheese (seriously??!!). The dressing was basically Dorothy Lynch. Very unimpressive and very expensive. Our cabin was a fairly long walk from reception, which would have been fine except that there was no wi-fi coverage in the cabins! You really can only get wi-fi when you are up by reception or in the internet room. With the exception of the pool, everything here is mediocre at best. There is not a lot of competition in the area for hotels at this level and it is reflected in the low quality of the experience. Come for the pool, but don't expect much else.

  • 6.6
    Good

    The hotel is correct while a little bit out of date. The garden is wonderful, and the swimming pool good. The rooms / cabins are spacy and quiet.

    The breakfast is too basic for hotel of that standard. Even the menu at dinner was not enough elaborated. To emphasis on eco is good but needs to be part of a real action plan the guest will be invited to take part in. The hotel is too big and we did not expected such a huge infrastructure more focused on the mass tourism. This part of the information was missing at the Booked.net web. The hotel is overrated, only 1 person at the reception speaks English. The WiFi was not in operation due to a rain or bad managment...

  • 10.0
    Exclusive

    Nature at its best, in amongst wildlife and luscious green surrounds with excellent privacy, great restaurant and amazing pool.

  • 9.2
    Superb

    Realy friendly and effective service. Pure nature, only the soft tones of the jungle. Very well kept place, warer in the pools clean and nice to swim in. When we come back to Chiapas, we will stay there again.

    Einziges befremdende war, dass der offizielle US$Kurs mit 11angeben wurde an der rezeptio, aber die Umrechnung vom gebuchten und bestätigten Preis wurde mit 14 gemacht. Effektive Preissteigerung von 27%. Sollte von bocking.com reklamiert werden.

  • 7.4
    Very good

    Nice wildlive environment, very polite services,

  • 5.4
    Guest rating

    Beautiful garden, good breakfast, unique outdoor (it's located in the middle of the jungle!)

    Poor room standard

  • 10.0
    Exclusive

    In the middle of the jungle and it's great. also the staff was very friendly in praticular Anna in the reception

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Highlights
8
FabulousBased on  94 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 11 yearsExisting beddingFREEExtra bedChildren above
11 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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