Chan-Kah Resort Village - Palenque

Km. 3 Carret. Ruinas Palenque, Palenque, Mexico  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Chan-Kah Resort Village - Palenque

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Late check-in/ -out
Babysitting

Babysitting/ Child services

Swimming pool

Outdoor swimming pool

Private plunge pool

Air conditioning

In-room air conditioning

Facilities for kids

Game room

Children's play area

Children's pool

Paid cribs/Baby cots (on request)

Board games

Private beach

Beach umbrellas

Overview

The spectacular Chan-Kah Resort Village is a 4-star property set next to Cascada de Roberto Barrios, Palenque ruinas and Misol-Ha Waterfalls. Since 1970, it has been hosting guests in the middle of Palenque.

The city center lies within 5 km from the venue.

Rooms

There are 80 guestrooms featuring Triple Room, Bungalow and Junior Suite equipped with a balcony, a telephone, individual climate control, TV and an in-room safe. Some rooms overlook the bridge. Bathrooms are appointed with a hairdryer, a bathtub and a shower.

Eat & Drink

A fine selection of international dishes is served at the authentic restaurant.

You can start your day with a american breakfast, which costs USD 13.23 per person per night. 

Services

The hotel offers a souvenir shop, a lift and a free car park along with a photocopier, projector screens and computer equipment to respond to the needs of all guests.

Relax

Guests will enjoy a spa center and a sauna on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2007.  Number of rooms:   80.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • No pets allowed
  • Souvenir shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled
  • Courtyard

Sports & Fitness

  • Billiards/Pool tables
  • Table tennis

Services

  • Free shuttle service
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Babysitting/ Child services
  • Children's play area
  • Children's pool
  • Game room
  • Board games

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Spa & wellness center
  • Sauna
  • Free cabanas
  • Sun terrace
  • Garden area
  • Television in lobby
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Bottled water
  • Connecting rooms
  • Separate living room
  • Private plunge pool
  • Rooftop terrace
  • Garden furniture
  • Balcony
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Towels

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Plug adaptor

Policies

Check-in

  • from  3 pm

Check-out

  • until  1 pm

Children and extra beds

  • Older children/adults may stay at the price of MXN 225.96 per person per night in an extra bed. 
  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Chan-Kah Resort Village - Palenque Palenque location
Show big map »

Hotel Address:

Km. 3 Carret. Ruinas Palenque, Palenque, Mexico

Get directions
City Center
  • Palenque
    2.7 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  1 pm
  • Year renovated:
    2007
  • Number of rooms:
    80

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPalenqueChan-Kah Resort Village

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Standard Room
Check Prices
— Less information+ More information
Chan-Kah Resort Village photos Room
Bungalow
Bed type: Double beds
Size: 110 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information
Room facilities
    Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Check Prices
    — Less information+ More information

    Triple Standard

    Room facilities
      Junior Suite
      Check Prices
      — Less information+ More information

      How to reach hotel

      hotel Chan-Kah Resort Village - Palenque Palenque location
      Show big map »

      Hotel Address:

      Km. 3 Carret. Ruinas Palenque, Palenque, Mexico

      Get directions
      City Center
      • Palenque
        2.7 mi
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  1 pm
      • Year renovated:
        2007
      • Number of rooms:
        80

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedPalenqueChan-Kah Resort Village

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge

      Chan-Kah Resort Village Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Palenque - 2.7 mi

      Popular areas

      • City Center - 2.7 mi

      Places of interest

      • Palenque Archeological Zone - 1.9 mi
      • Central Bus Station foreign buses - 2.2 mi

      Arboretum, Green spaces, Zoos

      • Aluxes EcoPark & Zoo - 2300 ft

      Local attractions

      • Aluxes Ecoparque - 2.6 mi
        Carretera Palenque-Ruinas, Palenque
      • National Park of Palenque - 2.7 mi
        Chiapas, Palenque
      • Cascada de Roberto Barrios - 2.9 mi
        Comunidad de Roberto Barrios, Palenque
      • Cascadas de Agua Azul - 2.7 mi
        Reserva Especial de la Biosfera Cascadas Agua Azul, Palenque
      • Palenque ruinas - 2.7 mi
        Chiapas mexico, Palenque
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  1 pm
      • Year renovated:
        2007
      • Number of rooms:
        80

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedPalenqueChan-Kah Resort Village

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge

      Chan-Kah Resort Village Reviews

      Guest reviews are submitted by our customers after their stay at Chan-Kah Resort Village

      Average guest rating

      8.0out of 10
      Fabulous
      Based on 82 reviews

      Rating by category:

      Location
      10.0
      Rooms
      9.5
      Service
      10.0
      Value
      8.0
      Dining
      8.0

      Guest reviews

      • Family with children
        7.0

        Nice location close to the Palenque ruines, Nice swimming pool, ecotourism,

        Few staff membres talking english

      • Older travelers
        8.2

        The proximity to the Palenque ruins. Also, the location in the jungle was priceless.

      • Single
        9.6

        The rooms were amazing. I love the relaxing suites and private patio areas.

      • Couple
        7.0

        Wonderful setting in the nature. Nice bungalows with veranda. Good restaurant. Excellent location to visit the Palenque ruins.

        Pool looks nice but is not good for swimmers, also water was not clean. Limited assistance from staff on organisation of private transport to city centre, ruins or airport.

      • Older travelers
        3.8

        This hotel is close to one of the main attractions of the city: Palenque Ruins,.

        What I did not like are the beds, so hard and stiff mattress that I woke up with a bad headace and also they do not have a bugs repellents on the room.

      • Group of friends
        10.0

        The pool is fantastic, the villas are very nice with great patios and flowers, amazing atmosphere and nature sounds. Overall it is a great place to relax and I highly recommend it.

      • Older travelers
        9.6

        The casita we had was excellent. The pool is great. The site is well landscaped once you get away from the reception area which is rather bleak.

        The food is good but not excellent. The internet access is adequate.

      • Older travelers
        9.2

        Beautiful setting, very nice and large pool.

        Internet connection could be better

      • Couple
        5.8

        Pool was amazing! Grounds were really beautiful: nice gardens, pathways, trees, etc. Porch on cabin was nice and private.

        Services are grossly overpriced. E.G., charged $185 p to wash 5 articles of clothing (literally! 2 underwear, 2 t-shirts, 1 cotton skirt). Food was expensive and tasted like something you'd get on a second rate cruise ship in the 80'S. Most was not fresh, and fresh stuff was of poor quality. For example: "garden salad" consisted of iceberg lettuce, mealy tomatoes, hard avocado slices, canned mushrooms (canned!), canned hearts of palm, and slices of American Cheese (seriously??!!). The dressing was basically Dorothy Lynch. Very unimpressive and very expensive. Our cabin was a fairly long walk from reception, which would have been fine except that there was no wi-fi coverage in the cabins! You really can only get wi-fi when you are up by reception or in the internet room. With the exception of the pool, everything here is mediocre at best. There is not a lot of competition in the area for hotels at this level and it is reflected in the low quality of the experience. Come for the pool, but don't expect much else.

      • Family with children
        6.6

        The hotel is correct while a little bit out of date. The garden is wonderful, and the swimming pool good. The rooms / cabins are spacy and quiet.

        The breakfast is too basic for hotel of that standard. Even the menu at dinner was not enough elaborated. To emphasis on eco is good but needs to be part of a real action plan the guest will be invited to take part in. The hotel is too big and we did not expected such a huge infrastructure more focused on the mass tourism. This part of the information was missing at the Booked.net web. The hotel is overrated, only 1 person at the reception speaks English. The WiFi was not in operation due to a rain or bad managment...

      • Couple
        10.0

        Nature at its best, in amongst wildlife and luscious green surrounds with excellent privacy, great restaurant and amazing pool.

      • Older travelers
        9.2

        Realy friendly and effective service. Pure nature, only the soft tones of the jungle. Very well kept place, warer in the pools clean and nice to swim in. When we come back to Chiapas, we will stay there again.

        Einziges befremdende war, dass der offizielle US$Kurs mit 11angeben wurde an der rezeptio, aber die Umrechnung vom gebuchten und bestätigten Preis wurde mit 14 gemacht. Effektive Preissteigerung von 27%. Sollte von bocking.com reklamiert werden.

      • Group of friends
        7.4

        Nice wildlive environment, very polite services,

      • Couple
        5.4

        Beautiful garden, good breakfast, unique outdoor (it's located in the middle of the jungle!)

        Poor room standard

      • Couple
        10.0

        In the middle of the jungle and it's great. also the staff was very friendly in praticular Anna in the reception

      How to reach hotel

      hotel Chan-Kah Resort Village - Palenque Palenque location
      Show big map »

      Hotel Address:

      Km. 3 Carret. Ruinas Palenque, Palenque, Mexico

      Get directions
      City Center
      • Palenque
        2.7 mi
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  1 pm
      • Year renovated:
        2007
      • Number of rooms:
        80

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedPalenqueChan-Kah Resort Village

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge